ASAP Results » Refund Policy for ASAP Results

Refund Policy

Refund Policy

Thank you for choosing ASAP Results for your diagnostic and health services. We value your trust and strive to meet your expectations with our services. Please review our refund policy below:

1. General Policy

At ASAP Results, all sales are considered final due to the nature of our services, which include personalized and consumable health testing kits and diagnostics. We maintain a strict no-refund policy once a service has been provided or a testing kit has been dispatched.

2. Cancellation Policy

If you need to cancel a service:

  • Prior to Service Delivery or Shipment: If your testing kit has not been shipped or your diagnostic service has not commenced, you may cancel within
  • 24 hours of your order for a full refund.

    • After Shipment or Commencement of Service: Once the testing kit has been shipped or the service has commenced, we cannot offer a refund.

3. Exceptions

We may, at our discretion, offer refunds or credits in the following exceptional cases:

  • Defective or Damaged Testing Kits: If the testing kit you receive is defective or damaged upon arrival, please contact us immediately. You may be eligible for a replacement kit or a refund if a replacement is not available.
  • Service Errors: If an error occurs on our part that prevents the delivery of the service as promised, we will work with you to correct the error promptly. If we are unable to resolve the issue, a partial or full refund may be offered.

4. Contact Us

To request a cancellation, report problems with your testing kit, or if you believe an exception should be applied to your situation, please contact our customer service at [insert contact information]. We require proof of purchase and, if applicable, evidence of the issue (e.g., photos of a damaged item) to process your request.

5. Processing Refunds

Refunds, when approved, will be processed within a certain number of days (e.g., 7-10 business days), depending on your payment method. The refund will be credited back to the original method of payment. If a refund is issued, we will inform you via email or your preferred method of contact.

6. Changes to Our Refund Policy

ASAP Results reserves the right to amend this refund policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review our refund policy periodically.

Conclusion

We are committed to your satisfaction and will do our best to address your concerns. Please feel free to reach out to us with any questions regarding our refund policy.

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